Net2Secure has a clear cancellation and refund policy designed to ensure transparency and fairness for its customers. The policy highlights several key points:
Customers may cancel their services with Net2Secure at any time by providing a written notice 30 days in advance. This notice must be sent to our customer support team either through email or postal mail. Upon receipt of the cancellation request, our team will process the request and confirm the cancellation.
Setup Charges: Any setup charges incurred during the initial setup of services are non-refundable under any circumstances.
First Month of Service: The first month of service is non-refundable under any circumstances.
Renewal Fees: Refunds for renewal fees paid to Net2Secure will only be made for fully unused calendar months of service that the client wishes to cancel. Partial months of service are not eligible for refunds.
Violation of Policies: Clients are not entitled to any refund of any monies if the agreement is terminated due to a violation of the Net2Secure Acceptable Usage Policy and Terms of Service Agreement, as stated on our website.
For cancellation requests and inquiries, customers can reach our customer support team via:
Phone:
Email:
For more details, please refer to our Privacy Policy and Terms & Conditions:
Privacy Policy – https://www.net2secure.com/privacy-policy.php
Terms & Conditions – https://www.net2secure.com/terms-&-conditions.php
Note: The cancellation and refund policies are subject to change at the discretion of Net2Secure. It is the customer’s responsibility to stay updated with our policies.